FAQs

I Would Like To Speak To Someone About My Order/ I Cant Find A Book?

If you need any help with your order you can contact us at 085 2526912. Or contact us on our "Online Chat "

The fastest way to find a book on our website is to use the Search box at the top of the page if you still can't find what you are looking for, you can add a book to the comments box and we will try and add it to your order.


Can I Reserve a Book Instore?

***** In Late August & Early September, due to a large number of requests, we are unable to reserve book orders in store ******

Please call directly to either HSB Store.  Find Our Stores



Can I Order Online And Collect Instore?

At this time we do not offer this service. Online orders are usually dispatched within 2 working days.Our delivery charge is €4.99.


If you would like a price for the books on your list please use the search function on our website as it is not feasible to price individual lists at this busy time of year. We cannot provide total cost of lists before collection as your order is not scanned through the till until they are collected in store.


What Book Covering Service Do You Provide?

At HSB we exclusively use Filfix covering products. Filfix are a local Cork company . We use two different covering methods depending on the size of the book. Both methods use a transparent cover which allows easy identification of books. The Filfix covers offer excellent protection . The covers are made from polypropylene and are recyclable. We offer this service free for all online orders. Sometimes we are unable to cover a book due its awkward size or spiral binding.

Do I Need to Buy All The Books & Stationery On The List (Primary)?

Before you begin, read through the list with your child. Quite often they have their Maths Tables Book, Dictionaries and Atlas. Some books such as 'The Right Note' for Music last for two years so make sure you're not buying it again.

Do I Need To Buy All The Books & Stationery On The List ( Secondary)?

Before you begin check which subjects your teenager is studying, and if they are studying at Higher Level or Ordinary Level. Also check if they have any of the books from the previous year such as Dictionaries, Log Tables, Atlas etc. If you are unsure please contact sales@highstreetbooks.ie

Where Will You Deliver To?

We provide a nationwide delivery service. We can deliver to your Home or Work Address, please ensure that there is someone there to take in the delivery as a signature is required. 

Our delivery charge is €4.99
Check out our Delivery Info section for more details.

Do You Accept Debit  And/Or Credit Cards? Are My Details Safe?

Yes, we accept all major debit and credit cards. Our site is safe and secure. Your information is encrypted and transmitted using SSL (Secure Sockets Layer) technology.

Offers

We offer FREE book covering on all orders placed on www.highstreetbooks.ie. We don't just supply the covers, we do the work and put them on the books so you don't have to. There is no need to select covering at checkout as we will automatically cover your order free of charge!

Please Note:

Free covering only applies to orders placed on highstreetbooks.ie. Covering of books ordered in store or by email  will have a charge of €1 per book.

Some books cannot be covered eg. books that are spiral bound or have a flap (some spelling books)

We do not cover copy books but copy covers are available to purchase



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