Delivery
Delivery Information
You can select to ship to a home or work address.
Delivery Cost
We offer Free delivery to anywhere in Ireland on orders placed on highstreetbooks.ie with a value of €100 or more. On orders under €100 there will be an additional postage cost of €6.50
United Kingdom & Europe- We do not currently ship outside of Ireland.
Order Processing Time
Online orders are processed from Monday to Friday (excluding public holidays).
Your order will be prepared for dispatch from our warehouse within approximately 5 working days. Once dispatched you will receive an update by email.
If there is an item with Awaiting Stock in the title on your order and it is due within a few weeks, we will hold your order until all items are in stock. If we know the item will not be ready for a longer period of time we will send the bulk of your order with the item to follow as soon as it is back in stock.
Home Delivery – Delivery by Courier
We use the courier service from An Post to deliver within Ireland. An Post(anpost.ie) has a tracking system that allows you to track your delivery. Once your parcel leaves our warehouse, we will send you an email update. When the parcel arrives in the An Post hub, you will receive an email from An Post with tracking information.
Delivery from when you receive the tracking information takes approximately one to two working days.
This is only a guideline and is not a guarantee.
For further information on tracking your order please Track My Order
Email your School Booklist for In-Store Collection Only
If you would prefer to deal with the shop directly and collect your order in-store. Why not email us your booklist before you visit? For more information, please see Email Your Booklist Form
Please allow 2 to 3 working days to fill your order. Sorry, we are unable to give you the total cost before collection as your order is not scanned through the till until you arrive. Click here for store information and opening hours.
Please Note orders are only held for up to 7 days due to space contstrainment in store.
Alternatively, you can call in-store with your booklist and they will fill it there and then.
Both stores are open (Find Our Stores) and staff will be happy to assist you.
If you are going on holidays
If you think you may be away during our approximate delivery time frame, we can put a hold on shipping your order until you have returned. In the Review and Payment stage of your order there is an option to “Leave a Comment”. You can enter the dates you will be away and we will make a note not to send your order between those dates.
Alternatively, you can provide a different shipping address at checkout.
If you have an existing order and you need to make a holiday hold request, please Contact Us
Courier
We use a registered delivery service from An Post to deliver within Ireland. If you enter a home delivery address, please ensure that there is someone available to accept the delivery as a signature is required.
If you add a delivery note to your order (e.g., Leave in porch if nobody is home), we will make a note of it on the box but we can’t guarantee instructions will be followed as the package may need to be signed for.
We monitor our delivery partners and our experience is that delivery is successful in 99% of cases. However, on occasion human error may cause a package to be misdirected. If a parcel is showing as being delivered but you have not received it, please Contact Us
For more information on tracking your order or amending delivery instructions once shipped please see Track My Order
Packaging
We use minimal packaging while also making sure that your items arrive in perfect condition. Our packaging is made from FSC 100% recycled paper (post-consumer waste). We also reuse boxes and packaging we receive from suppliers.
I have received my order.
Once you have received your order, please check the items against the invoice. We suggest that before you pack away your items and enjoy the summer, you double check your order against your school booklist to ensure you have everything needed for the coming school year.
If wish to return any item please see Returns
If you have any questions about your order, please Contact Us